Policies

The details.

Shipping and refunds

Same-day pickup and next-day delivery depend on stock. Email pelzgalorehairltd@yahoo.com for urgent orders.

Standard hair pickup processing: 5-10 business days. Online orders process in 5-9 business days before shipping.

Estimated shipping after processing: UK 2-4 business days, EU 3-7, USA and Canada 7-10. Worldwide shipping is available.

For hygiene reasons, refunds or exchanges are not offered once an order has shipped and been delivered. Faulty or incorrect products must be reported within 48 hours.